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K M.

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Experience: Hobbies & Interests, Relationships

Member since May 2020

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1 Review by K

5/11/20
DO NOT USE, especially if you have a birthday in say the next 14 days.
I would love to be able to review the cards but as they have arrived 11 days after ordering i simply can't. 3 very special birthdays missed!
When I contacted the owner by e-mail I was told that there was a 7- 10 delivery expectation (I cannot see this anywhere before purchase), BUT the website states that dispatch can be made that day if ordered before 1 pm. Well I did make the 1 pm deadline but they weren't, seemingly you have to ask for special delivery, paying for the first class option is not good enough.
What makes matters worse was that the owner blamed the post office 'in these challenging times' and asked me to have patience. No apology about the delay in sending these out, and when I mentioned this to her I just received a very curt reply.
Extremely bad customer service.

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