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1 Review by K




I spend over an hour picking out Christmas and birthday items on-line. I ordered 33 items. My order never came so I called the 800 number. I was told the order was "lost". No apologies, no compensation for my time. They never contacted me, I had to contact them. Left me scrambling for the birthday gifts last-minute. I do not want to do business with Penney's anymore. Not a dependable company. No wonder they are on the brink of bankrupcy!!!

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