Member since February 2017
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I ordered 3 dress and the quality is amazing, shipping time was short and Im overall really happy with my purchase. Ill definitely buy from them again!
I ordered form PLT second time now and Im really happy with their shop, clothes, shipping time. So far so good and Ill definitely buy from them again. Only thing that upsets me is when you change currency on their site, the price of the same products is different, see EUR/GBP price difffers way too much- See a photo of shoes I ordered for 35GBP (which is 39EUR), while they cost 49EUR when I selected EUR currency, thats 10 EUR difference, definitely not a conversion fee. I hope this will help those who didnt notice this before:)
Once I ordered from WML 4 items, I recieved an email right away that they have high influx of orders and that I will have to wait for some of those items longer. I replied that I dont mind waiting, because I didnt know what was to come next....
They sent me 2 shipping numbers, which were not working and I recieved first item after a month. So I wrote them email about not working tracking numbers and asked them when I will recieve other 3 items. They sent me another "high influx so you must wait longer" email, so I said OK and waited another THREE MONTHS. I tried to contact them several times but I got no answer since then. I wrote them on instagram, they deleted my comment, so I wrote them last email saying that I deserve to know when, or if I ever recieve items I paid for otherwise I will have to file a chargeback. They obviously continued ignoring me, so I filed a chargeback on paypal.
Funny thing is, they responded to my dispute and wanted to give me 5 dollar refund out of 100+dollar order, even though I recieved only one item. Luckily, after 7 months paypal gave me a full refund. I will never buy from WML or any other site any youtuber is promoting ever again.
DONT buy here SAVE your money and nerves and just buy at stores who dont scam their customers like they do.
I use to shop online a lot but I have never had such an awful shopping experience.
I bought 3 items, payed for them and after couple of days I recieved an email with tracking info, where all those 3 items were listed. I was happy and looking forward to get my package but after 4 another days I recieved another email saying that 2 OUT OF 3 ITEMS I BOUGHT ARE OUT OF STOCK.... you know what they did next? They didnt ask me if I still want that 1 item to be sent to me (even though officially the package with all -3- items was on my way for 4 days already) they didnt contact me or asked me if I want refund, or pick something else, they just SENT ME THE ONE ITEM AND GAVE ME A FRICKING GIFT CARD WITH THE AMOUNT OF THOSE 2 ITEMS like "yea we put up for sale stuff we dont have, we make you pay for that then we send you only one item so you can waste your money on shipping another time again because we think you are stupid enough to buy from us again"(I pay international shipping)
You know the worst part about this? When I was checking those 2 items after I recieved second email, I was still able to buy them they WERE STILL UP FOR PURCHASE! So I dont understand how they couldnt put it in my package, why they scammed me like that, why they didnt send me items I PAYED FOR when they are still selling them. when i finally recieved my package with only one item, there was a leaflet named "oops" for next purchase discount for selling me items they didnt have, which was the proof that Im not the one who got scammed by their poor shopping tactics and putting up for sale nice items they dont actually have in stock.
I told them. eighter send me additionally those 2 items I bought or I want a full refund- cause I would never buy just that one item alone its just not worth it. They didnt want to do eighter so I wrote my experience here and Ill also make an instagram post where i expose their sketchy services.
Now I know why they put so much money into promoting their shop on famous youtube channels. I will never again buy anything from shop any youtuber will promote! They are just trying to buy a good renomeé after they $#*! up at being a decent online shop and having a good service at all.
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