Kiva R.

It took over 2 weeks for them to tell me the items were out of stock and that they couldn't fulfill the order. I could have ordered this from Amazon and had the items 2 days later but the only reason that I used them was that they were a little bit cheaper. 2 weeks to charge my card and sit on my order without letting me know what's happening and then tell me it's out of stock is inexcusable customer service. Now the money is tied up with them and I still have no product. If they don't have it in stock, they shouldn't charge me. This is why Amazon is putting companies like this out of business.

I bought 2 tickets to a musical. The ticket price was $145 per ticket. The total cost was $391. You do the math. I was using paypal and clicked through the screen expecting to see a break out of the cost. There was NOTHING about the fees until I suddenly realized I had gotten to the end and purchased the tickets. I immediately called them with obvious questions. I asked why there were almost $100 in fees for tickets that they didn't even own, they were literally just passing them on from someone else and that Ticketmaster's fees are like half of that. They were rude and dismissive and told me if I didn't want the tickets I could try to find another sucker and resell them at an inflated cost. Paypal was NO HELP and said tickets weren't covered in their "protection". Stay away from this place, they are scammers and PAYPAL is cool with it.