First time user of this brand on the website. I purchased the item 16 hours ago but price dropped almost half. Called to cancel but get rejected. Tried price adjustment, rejected. Need to pay the shiping fee if want to return, but no store to go to for in person return. The lady claimed she is the supervisor after I requested to talk to the manager. Hang up the phone on me after I asked her full name and work ID. Tried another call, another claimed manager said they will put me in the black list if I dispute the transaction. No need to come back for their crappy product or service. Their first name are Cathlin and Michelle. They will be on my black list.