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kittyr6

Kitty R.

1
Level 1 Contributor

Contributor Level

Total Points
344

3 Reviews by Kitty

628 Views
12/16/19

I have bought a top-dress from them but have unfortunately received a defective item and no refund whatsoever. Customer service was also very unfriendly and obtuse.
First of all, the dress was not as described: it had other color, was a lot longer and stitched in the middle of the chest, instead of tied together with a string. This would have still been no problem for me, as it was still beautiful
However, half of the chest was sewn the wrong way. I know it's supposed to be a boho dress... but this one is simply asymmetrical and because of the wrongly sewn part it cuts into the flesh.
When I asked them about it, they simply said that they are sorry THAT I AM HAVING AN ISSUE WITH THE ITEM... not that they have sent me a defective one. They also told me that, if I want a refund, I need to send the item back to them, at my expenses, which would have costed me half of the initial price of the item (they are based in Israel). Or, as a "peace offering", they told me TO BUY ANOTHER ITEM, at a lower price. I refused, having lost my trust in their quality.
So I'm left with a defective item, and not even a partly refund. All in all, a pretty bad experience! I would say - be careful of this website!

Tip for consumers:
You will not get a refund, should you happen to receive a defective item... unless you are willing to pay for the return of the item, which would cost you a lot.

12/6/19

As I mentioned in the title, I love this site's Gothic selection: lots of dark lace, flared sleeves, straps and corsets. And, surprisingly, also in other colors than only black.
On all the dresses I ordered, the material feels nice on the skin. Plus they are very flattering for the figure.
They got to me (I'm in Germany), in about 7 to 10 days, which is awesome, given the fact that they come all the way from China.
I'm taking one star away because, on some products, the sizing chart was a bit off, so I guess the first order was a trial and error one, which size would fit me. In general, everything tends to run a bit large! Except for the pink dress: that was an L and fits rather snug.
I wasn't so disappointed as to want to send anything back yet, so I don't know about customer service. I just gave the products that were too large for me to my mom, and she was happy too.

Tip for consumers:
If you're an M, order an M, don't go by the sizing chart and order one size up.

Products used:
I'm using all of them!

Value
Shipping
Quality
1/21/17

I have already ordered four times from Gamiss, because they have unique styles and patterns and sometimes even products that are more expensive on other sites.
I received the first order in about 3 weeks (had a ttracking number and a shipping insurance); I received the other two in as quickly as 10 days. The third order was split into two transports, because of different dispatching times on the products. Their customer support, by the way, is very prompt and helpful!
Only one time I had to cancel my order, because some of the products I ordered were no longer in stock. But I was offered full refund, which I got in one day.
As to the products themselves, they are as described; the sizes sometimes run slightly bigger; the fabrics are mostly cotton blends and polyester; the cut is nice and flattering; the seems normal; the colors don't wash out.
Oh, you also get G points, which reduce the price of your order, and this in addition to the seasonal discount and the discount that is already on the product.
All in all, I think it's a bargain to shop there.

Tip for consumers:
My advice to you is to always order stuff that's got 3 days as a dispatch time; the products with longer dispatching times are either unavailable, or will actually take a long time to be delivered to you.
Also, shop bearing in mind the fact that if you want to return the item, you will have to pay for your own shipping and that could be a little pricey if you are somewhere far away from China.

Service
Value
Shipping
Quality

Kitty Has Earned 4 Votes

Kitty R.'s review of DressLily earned a Very Helpful vote

Kitty R.'s review of Gamiss.com earned 3 Very Helpful votes

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