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Kitty K.

Contributor Level

Total Points
87

1 Review by Kitty

  • BH Cosmetics

12/23/15

Stay away from BH Comestics! Long story short, they sent me a damaged package. I emailed them, they agreed to replace the damaged items. (The 10 piece sculpt and blend brush set and the HD brow pencil). All the other items were fine. That was a month ago! I waited 2 weeks and no package came! I tracked the package and UPS can't seem to pick up on it. I emailed them back and they claimed the package was either lost or stolen and that they will send another one out. They then sent me an email with a new tracking number and claimed it's on its way to me. Shortly after that email, they sent another email claiming the brush set are out of stock. So instead, they're just going to refund me $5! I also paid more than $5 for those brushes. I jumped on their website immediately and the brush set is not out of stock! I was able to throw it into cart! What a disappointment! They lied to me! I also believe they never sent the 2nd package, but claimed it was lost or stolen when I asked about it! Never doing business with them again! I emailed them back about the brushes that were, "Out of stock". And told them they can keep their $5! Cheap products, but cheaper customer service!

Kitty Has Earned 7 Votes

Kitty K.'s review of BH Cosmetics earned 7 Very Helpful votes

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