Kirsty P.

I wouldn't even give 1 star but you have to if you want to write a review! Absolute joke of a company! Ordered something to come in time for Christmas, recieved it today and they have sent me the wrong item! I phoned them and they will not resolve my issue! Told me if I re order I will get it in time for new year, i said that's why i ordered when i did so that i would get it before Christmas. They would not do anything to resolve this, kept expecting me to re order from them which I told them I wont be using them I'd rather buy it from a reliable company where I know I'm actually going to receive the right item! But they were so unhelpful, and clearly lacked any common sense! Asked if I could complain and they said I have to email or write a letter! Worse company I have ever dealt with! If your after a specific item then I wouldnt use this company because they dont know their head from their $#*!. Their packers are incompetent and the people on customer care are just awful.