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Kirsty F.

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1 Review by Kirsty

DIYdress UK

  • DIYdress UK

“Shocking customer service”
11/29/16

I received a dress. Beautiful dress well made too. Never fit and they refused to take it back and give me a refund. It clearly states you can return a dress if it isn't custom made which mine wasn't. I argued for almost a week with them and in the end I was getting sarcastic remarks that I didn't do anything they asked properly so it was all my fault the dress THEY made didn't fit me. Absolutely fuming about it and what a waste of money. Poor customer service for sure. Absolutely shocking

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