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Kirstie A.

Contributor Level

Total Points
83

1 Review by Kirstie

  • Fabletics UK

12/16/18

DO NOT BUY FROM HERE! This company is a scam, they take money from your bank account with no warning and the extremely rude customer service staff are no help what so ever! I actually had a member of staff laugh at me down the phone which is disgusting considering £132 was taken from my account (£44 each month) without any warning!

They make you sign up to get these 'amazing' offers, but what isn't made clear is that they will continue to take money every month from your bank account unless you go onto the website, log in and "skip the month". If you do not skip the month you will be charged £44 which is non refundable and can only be used as credit on the website. Also the credit you have from your stolen money is not eligible for discount so even if I was to knowingly agree to them taking money to give me credit I would get a huge disappointment when I actually end up spending more money with no discounts as promised when signing up. All of this information was not made clear to me when purchasing my items! All I was made aware of was that I will get discount emails. That is it!
Be very very careful, or you WILL get caught out as many many people have been!

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Ivy T.

Hello Kirstie,

At Fabletics, we pride ourselves on giving our 100% every day to ensure that our members' needs are being met. I know that we have let you down, and for that, we are very sorry. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Kirstie Has Earned 3 Votes

Kirstie A.'s review of Fabletics UK earned 3 Very Helpful votes

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