I ordered one of the zip up sweatshirt jackets and the 1st one that came, the zipper was defective and I couldn't unzip it. They did send out another but this one was in worse shape with it having shorter sleeves and the stitching looked like a toddler did it. I requested a refund and that I would return both products, but they said that there's a no refund policy, which I did not find listed anywhere (the first thing I look for when shopping online) and that I could swap it out with another product...yeah, right, because that's what I really want is another defective product, no thank you. DO NOT BUY ANYTHING FROM THIS SITE!!!!