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kirgo e.

Contributor Level

Total Points
84

1 Review by kirgo

  • FareDepot

10/13/19

I wanted to write this review after many months passed after I had a successful flight through FareDepot only to go over my experience and hopefully it helps someone. First of all, I believe FareDepot CAN (emphasis on CAN) be ok IF you do not make mistakes and remain vigilante. My experience as followed:
I reached them through Skyscanner and saw that they had a flight to Rio de Janeiro for $680 or something like that with United and layover in Houston from the USA. All other sites including United had the flight at $800 or more (apparently Faredepot was handing out a discount). I booked two tickets and I even picked my seats from the airplane map they had. Unbeknownst to me, I picked Economy premium seats or something like that which is extra. After I used my credit card (I don't recommend using a debit card), I googled the company and was alarmed by the negative reviews and bad experiences. I panicked. Luckily, I obtained my confirmation number and e-ticket that same night so I went to the United Airlines website and sure enough my reservation was showing up. However, I still called United to confirm and confirmed with them I had reservations. But, my seats were not selected ( i had selected them on Faredepot's site) so I was able to select my seats through United's website. I then expected that credit form some reviewers said they received or were supposed to receive but never did. However, that form never came (please have the person making the reservations use their credit card under their name or else Faredepot might have to verify with you that the card is not "fraudulent" and that is through the form you need to fill out). The next worry (based on reviews) was that United did not increase their price and or change the flight details (I ordered my tickets 2 months in advance). What I did was download the United App and I'm not kidding when I say I checked every day to make sure my confirmation number still showed up and the details didn't change. Well, fast forward to the day I had to fly, I was nervous thinking the worst (based on reviews) but luckily my brother and I traveled to and from Brazil with no issues and at a much lower rate. However, I was stressed for those two months before my flight so I don't think the stress was worth it. I think I was one of the lucky few.

FareDepot only gets you the reservation but if you need to modify ANYTHING from your reservations, that is when you may have issues (this included spelling errors so please make sure to check everything before submitting the payment if you end up buying with them). I hope this review helps someone out there. What's worse? Saving a few hundred or possibly losing thousands?

kirgo Has Earned 4 Votes

Kirgo E.'s review of FareDepot earned 4 Very Helpful votes

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