Kinnarda T.

I traveled from Iowa to Cincinnati Ohio on Dec 26th 2019 I used Hotwire service to purchase a hotel and when I arrived at the hotel there were 2 guys fighting I immediately got back into my SUV and called the Hotel no answer I called Hotwire and advised the situation and Hotwire called the Hotel and they answered and advised they aren't responsible for the people outside the hotel and their actions I advised Hotwire that due too me and my family safety I won't be checking into the hotel. Hotwire refused to give my money back. I never complained about a company because I don't believe in hurting a company business but Hotwire will Rob you knowing that they won't give you your money back knowing that safety isn't a their concern. I lossed $86.37