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Kina C.

Contributor Level

Total Points
80

1 Review by Kina

  • Tophatter

12/7/19
Verified purchase

Bothered by the fact that NONE of items arrived on time. Still have some i ordered last month that have not arrived.

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Angelique C. – Tophatter Rep

Hi Kina,

Thank you for your review and for shopping on Tophatter.

On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. However, most items arrive much earlier.

I understand wanting what you paid for to arrive as soon as possible. Your voice is paramount and we are working to improve on shipping times.

After you've purchased, you can click on any item from your My Orders page then click Where's My Item? To find the current status and timeline.

Please know you are covered by Buyer Protection https://tinyurl.com/yy6m335d against non-delivery if tracking does not update to show delivered to the address you provided at the time of payment.

Warm wishes for a very happy holiday season to you and your loved ones.

Respectfully,
Angelique

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