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Kimya P.

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Member since January 2015

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1 Review by Kimya

Ladies think twice about ordering clothes off of these out of state online sites that u follow of of Instagram. Kitty kat style gives Terrible customer service with out a doubt!! So I placed an order on dec 13 for a black top ( short in the front long in the back). I immediately received a conformation with a picture of what I ordered. There policy states online that I will receive my order 5-14 business days it's not going international which they are located in Baltimore I'm in Cali. So after the 14 business days passed I'm thinking I'm going to receive and email telling me the status of my order like I usually receive from other companies. But Unfortunately I was disappointed and didn't receive anything. Just left in the dark so Step #2 I email the person who is on my paypal receipt 2x and no response. So another week goes by as I'm scrolling on Instagram I see a post they put up so I posted a comment asking for someone to get back to me with the status of my order and I mentioned that I sent an email 2x and no response. So the next morning I went on Instagram to find out they BLOCKED ME for inquiring about my order smfh lol. Then the next day I receive and email telling me my order shipped FINALLY!!! So another week goes by and I received my order on January 6.. But when I received the my top it was smashed In a small ass envelope with someone's terrible penmanship. And to top it off it was the THE WRONG TOP !! It was nothing like the picture conformation I received UNBELIEVABLE WTF. I'm done with kitty kat style at this point I just want my money back. I try to support the African American business as much as possible because for 1 I am African American however it soooo hard when you deal with stuff like this. I pay my hard earned money I expect good service. Kitty kat style please take all of my concerns into consideration to better your business and try to handles your customers accordingly. I'll be waiting to hear from them.

Tip for consumers: Be careful

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