Kim Y.

I was emailed by Vimeo that I had to upgrade my account
Because my video was for our business. I was ok with that but the only
Options were expensive and way more than what we needed to post our one
20 minute corporate overview. I upgraded to the Pro version, the least
Expensive option for what they said I had to do in order to keep my
Account active. It should have been $20/mth but could only be paid
Annually for a total amount of $240. I found a promo code for 15% off
Leaving my balance to be paid at $204. I received confirmation of my
Purchase. However, when I looked in my bank account, not only was the
$204 pending but so was another $399! Trying to find help on the
Weekend to dispute that charge was impossible. I reached out to my bank
Fraud dept. and they put a hold on our card which ever since, even
Though the hold has been lifted, our card will no longer work for any
Purchases, which include subscriptions and monthly payments that are to
Come out the first of the month from several other vendors. It has been
Extremely time consuming trying to deal with all the failed attempts to
Receive payments from other vendors, my bank, and Vimeo to resolve
Which to date, there still is not resolution and Vimeo still has the
Amount pended in our account. My bank said they can not remove it, that
Vimeo has to release with a fax stating they will not collect on those
Funds, which they still haven't done. The only way they communicate is
Through email, which isn't accomplishing anything. I would strongly
Recommend finding another source to post your videos.