Kim W.

We used Youguan Leather Product Co. Ltd and delat with Fiona from the company. They ruined our order and held it, and our OWN materials that we sent to them hostage until we paid for unfinished goods that we couldn't use. This was not even theirs to keep! We sent it to them to make our products with!
https://www.globalsources.com/si/AS/Youguan-Leather/*******788/Homepage.htm

OTHER THINGS YOUGUAN LEATHER DID
- They made our items wrong and we had to throw hundreds away as they were so badly made it i8s beyond comprehension how they even thought it was ok.
- They could not follow our samples, and could not even make the items in the correct colors! We SENT them the fabrics! They were employed to simply cut the fabrics and sew them together to make the product, And they couldn't even do this.
- Colors were wrong
- QTY's were wrong
- even though they made LESS than we ordered, and they were incorrectly made, and they used the wrong colors for the wrong products, they STILL charged us for the complete order. And get this, they charged EXTRA for the 'hassle'. And we were BLACKMAILED into paying because they held OUR materials HOSTAGE that WE paid for and had sent to them to make our items!
- we had our agent visit them to talk sense into them, but our agent said they were horrible people and very narcissistic and it was no use.

DO NOT USE YOUGUAN LEATHER! THEY ARE EVIL. SIMPLY EVIL.

PS: we have been working with many Chinese suppliers for over 20 years now. We've seen some shockers but we normally know how to pick them. NEVER have we seen anything at this level of deceptiveness. Youguan Leather are so good at lying and cheating, especially Fiona and the company owner, BINYOU WU, and production manager, SHUXIANG GUI (aka Grace?). (Fiona's real name might be Yanying Liao).