I have been to drive thru 3 times in the last several months. Each time I can see my teller preparing my food using the same gloves she taking money with. No paper, or scoop used. Actual gloved hand reach into strawberries and sprinkle on my oatmeal. The same today I believe this trip will remind me not to go to Panera again. Love the clean food idea, but you better work on the hygiene