Kim S.

I warn everyone do not use this company for appliance repair. I scheduled thru my home warranty company and the tech never showed up. I was told the appointment was 1-5 pm and the tech never showed at 5pm. I called the warranty company who reached out to the tech and the tech said he was on his way so i waited. No tech still and it was 6:06pm. I called the home warranty again that no one showed and they reached out to the tech who told the customer rep he was finishing a job and would be on his way soon. At 7:40 pm i called the warranty company a third time to report the tech no showed and i will not reschedule the appointment and the home warranty company should not contract with Sears home services because they just made them look bad. After reading other reviews i see why the stores are closing.