I ordered $184.00 of clothing from this company. What attracted me to the site was the great website, beautiful clothing and style. The site offered help with sizing and I bought with confidence. I ordered 3 dresses, totalling $184.00. They arrived as pictured on the website, but sizing was off and I wanted to exchange. I found out that the way to exchange is to ship items back to China, that was the receiving center. I found it most peculiar that they offered me a discount on my next order to "just keep the clothes" and not return them. I didn't understand why I should just keep the clothes! How stupid of me! I paid $50.00 to send these items back to "China", instead. I contacted the company 8 weeks later, and the response was, that they did not receive my package, and the shipping label was not pre-paid! What? So basically I sent them $184.00 and their dresses back, and thats how they make money! Keeping merchandise to re-sell, and the customers money! What a wonderful way to steal money from customer, its genius! It is also illegal business practice. I am angry and will never recommend this company to anyone. This business is a front that has its customers pay them for fraudulent services.
Dear Kim,
We are sorry you are not satisfied with your purchase and our service, do you mind telling us your order number so that we can check for you.
Pls note our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So the return center is located in China.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
Best regards,
StyleWe