Kim S.

LOVE THIS STORE! Knowledgeable employees and great service!

Purchased some items for the grand kids at the store in Silverthorne CO. Great store, people and prices!

I ordered 5 necklaces for my grand daughters and with an after thought, I ordered one more for myself. I immediately asked them if they could combine the two orders and they replied no not at this time. I received an email that they had processed, and then another that they had shipped along with a tracking number. Upon trying to track, this is when I realized that it was coming from Malaysia... WHAT? Ok, fast forward. They/it never showed up. I emailed to see where my package/s was and today I received an email from Glenn, saying "Thank you for writing back to Wish Customer Service and I'm glad to hear from you again.

I understand that you want to know the status of your orders. Upon checking, It shows that your local post office has attempted to deliver your parcel but didn't reach you. With that, I can recommend to please check with your local post office to see if they can re-send your parcel or pick it up there." EXCUSE ME!?!? I informed GLENN that I live in a small community where everyone knows everyone and that this was absolutely not possible, and further stating that if this issue was not resolved to my satisfaction that I not only would NEVER do business with this company again that I also would be writing a review of my experience with them. Well guess what! This evening I checked my email and there were 2 emails from WISH stating that they were refunding my money and 2 emails from PayPal confirming the refunds! Well this tells me that Mr. GLENN flat out LIED TO ME! NEVER, EVER, EVER DO BUSINESS WITH THIS COMPANY!