Kim S.

This company outright lies to its customers. Ordered at 4:30 on 12 May, 2020. 2 hours later still had not received the food. Contacted customer service and was told that the restaurant was behind and I could either wait for the food to be delivered at which point they would review and potentially issue skip credits or I could cancel the order and get a full refund. Another hour passed and fed up I called the restaurant directly only to be told that my order had been waiting since 4:45! Contacted customer service again only to get the same response (scripted copy and paste answers apparently because it was word for word identical). Told them t cancel and refund fully, including driver tip! The level of incompetence is ridiculous. Order #*******. People should definitely not use this company for food delivery... absolutely terrible service