Do not send your clothes in - you will get nothing for them. I even had some clothes that still had tags on them and many nice tops that i bought recently but have since lost weight and they are too big. Out of at least 50 items I sent in I ended up with about $25 - may 50 cents an item. Would have been better off donating them and getting the tax deduction. This company is probably making huge profits but you definitely won't profit from it. Run the other way!