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Kim R.

  • 1 Review
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since September 2019

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1 Review by Kim

Need to pay attention to certain bidders who have unscrupulous bidding practices that drives other bidders away from auctions so he can win.
DealDash -. – DealDash Rep
Hi Kim,

Thank you for your candid and honest feedback.

I am truly sorry for any frustration you’ve felt in our auctions. I will make sure this feedback gets shared with everyone at DealDash during discussions about how we can continue to improve.

We do have some bidders that have been with us for a while and others that are more active. As you know, we introduced a limit of 50 auctions wins per week, after which we saw the number of unique auction winners increase by ~30%. We’re also adding more One Per User auctions based on customer feedback like yours! Recently too, as you may also have seen, we held a promotion called “Every BidBuddy Counts!”. For this promotion, all BidBuddy bids added 9 seconds (+ multiplier) of Time as Highest Bidder each time a BidBuddy bid was placed.

Our pursuit to improve never stops! If you have any further ideas on how we could make the auctions on DealDash more fun and exciting for everyone our Customer Support Team is available 24/7 to help out and collect your feedback!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Kim Has Earned 7 Votes

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