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1 Review by Kim

YoungLiving

YoungLiving

3/21/17

I signed up after 3 years of consideration. After getting 5 or 6 shipments using essential rewards, I have decided to cancel the ER minimum of $50/mo ordering. I like the oils just fine but don't need to have the pressure of ordering something every month to get "discounted" shipping ($6) and earn monthly rewards. Plus, I have never received my shipments sooner than 2 weeks from the time I placed my order. I have another very good direct essential oil company that I order from, get free shipping and excellent customer service and the shipments arrive in an average of 5 days. I am sticking with them!
When I called to cancel there was no questioning as to why I was cancelling, just the reminder of how I am losing my already earned points and discounted shipping. When asked if there was anything else, I let her know my diffuser had never worked properly then was blamed for why it was not working properly. No, " how can I make things right" or anything to remedy my defective diffuser...disgusted!!! I work in the customer service industry and this was POOR!
I then asked to cancel my membership and was told not to order anything for a year. I want my membership cancelled today and even that was a NO. Really??? Even though I like their oils I will NEVER order from them again based upon the customer service I was given.

Kim Has Earned 4 Votes

Kim R.'s review of YoungLiving earned 4 Very Helpful votes

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