Thumbnail of user kimp154

Kim P.

Contributor Level

Total Points
161

2 Reviews by Kim

  • Grubhub

8/3/19

The GH driver stole our food & lied about GPS

The GH driver stole our food, we re-ordered but it was never delivered. Had to go pick it up. GH driver lied in only one text and stated our address wasn't in the GPS. What a thief and liar, we believe. He is Omar, a Black man who refused to answer phn or texts, but only one. GH is severely going downhill and fast. There is a huge problem with communication within the GH staff. Also, the English is very broken or even unintelligible by their staff, a literal nightmare all the way around to deal with. Wish things were decent within GH and Omar, the driver last night, to us, was evident of being a criminal, we believe. GH informed us they would get another driver to deliver however the restaurant, Green Curry, contacted us to let us know they were closing soon and so we inform the nice lady we were coming in to pick it up; we did. The reason we ordered from Green Curry, and worked so hard to get the meal, is because they are the best Thai restaurant around; EXCELLENT FOOD, but garbage GH service.

It took over 3 hours to finally get a meal thru GH but also a HUGE hassle and struggle to get refunds, i. E.

Beware!

  • Your Store Online

4/11/18

Found the great deal on the mesh screen door, two-for-one, and accidentally placed duplicate order. They took care of cancelling the 2nd order without me expending much energy. The item I did order was shipped with lightening speed and it's lovely. Many ask where I got them, so I've given them your ad info and website. Thank you!

Kim Has Earned 1 Vote

Kim P.'s review of Your Store Online earned a Very Helpful vote

Kim hasn’t received any thanks yous.

Kim doesn’t have any fans yet.

Kim isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user malloneegold
Bill M. reviewed Grubhub
4/12/24

I made the mistake of using Grub Hub again. Every time I do, the delivery time changes several...

Thumbnail of user maryhadalillambpie
MO g. reviewed Grubhub
4/5/24

This is the complaint I made to the BBB about my GrubHub order I placed today: I was charged...