Kimmie A.

First of all, I received a wrong item. Which I thought they remedied quickly. I was refunded after returning the item.

Then, a few weeks later, I was RECHARGED. What!?

I have called 5 times now and been told that I would be re-refunded. Still nothing.

I took it to messaging/e-mailing. Was told by one person the refund would come through, but for $9 less than what I paid. What? Why? I responded and I didn't hear back from him.

I received a separate email asking me THE SAME questions I have been asked over 5 times now. Do they not keep records.

This is so ridiculous. Such a waste of time. So disappointing.

Just had a VERY negative experience here. Tried selling a card - what a ridiculous waste of my time. I really am not sure what even happened here. They claimed I input my email incorrectly - ending in. Con instead of. Com. I don't understand how the system could even accept this. I sent several emails, which were completely not responded to.

I then gave up on trying to sell my card, as it didn't seem to be selling, and I wasn't being replied to via email. Therefore, I tried to redeem the card with the store, and was told I had a $0 balance. Spent an hour on the phone with said store, having them tell me that the card was spent online. I then called Raise - finding their number at the very bottom of the screen in TINY print - seems they are trying to avoid being reached.

Spent 45 minutes on the phone with them - DID finally, and NOT easily, get my profit from sale of the original gift card. I was spoken to with arrogance, had a rude comment said towards me, and when I finally said that I would like to speak to a supervisor, the supervisor told me that they could give me $5 to spend on Raise.com for my time... LOL. $5. WHAT A JOKE.
MY TIME is WAY more valuable than $5! Wow. NEVER using Raise again and will be telling EVERYONE to avoid them! - Kim