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1 Review by Kim

NoMoreRack

NoMoreRack

1/27/15

I purchased 2 bluetooth headsets for my children for holiday gifts. They were very excited about using the headsets but were quickly disappointed when we discovered neither of them worked!

I contacted NoMoreRack for a return and was told they couldn't be returned due to their return policy. This was a 30 day return policy, from the date I received it. Keep in mind, these were purchased well before the holiday...so by the time they were used, I was well beyond the timeframe!

I spoke with a manager who was not willing to make are return or even a simple exchange (at least I could try my luck with another 2!)

I've purchased other items from NoMoreRack and had no issues. Unfortunately, due to this lack of customer service and ability to "back" a defective merchandise, I will NEVER purchase from NoMoreRack again! Additionally, I will share my experience with friends and family....I wouldn't want anyone to waist their valuable money as I did!

Tip for consumers: Don't buy unless you know with 100% certainty the product isn't defective!

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Kim Has Earned 3 Votes

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