Developed in part with a grant from
the National Science Foundation

Member since February 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 10

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Kim




I booked a hotel through TravelUp for two nights. I paid cancellation insurance fee. Due to bad weather I couldn't make it to my destination for the first night. I emailed and called them( no answer but left a voice message) early in day to cancel the first night because of flight delay. When I got to my destination the following evening I took taxi from airport to the hotel only to be told my reservation was canceled because I was a no show. I called TravelUp and spoke to a gentleman who said they had notified the hotel and will work on getting my money back. Later they email me to say that the hotel will not refund me.

Kim Has Earned 3 Votes

Kim M.'s review of Travelup earned 3 Very Helpful votes

Kim hasn’t received any thanks yous.

Kim doesn’t have any fans yet.

Kim isn’t following anybody yet.

Similar Reviewers on Sitejabber


I used Travel up to book a hotel in Atlanta for business. I arrived at my hotel on the correct...


I had bought a tickets 4 multi stops from Travelup 1St time by Skyscanner. Before payment &...