I ordered a human hair wig from this company but received a very poor quality product. I emailed the company to ask why the wig wouldn't curl (at all) and was told that the wig was styled before shipping and if I style it again in a short period it may be damaged! Really?! I have alopecia so I've worn wigs for years and I've never heard of such and thing. Unfortunately by the time I learned that the wig was plastic and wouldn't curl I had altered it so I couldn't return it. The product came in a plain brown box with no packing slip, no tags, no description, product number etc. This should have been a clue. The company offered me a discount on another wig. Again, really?! I wrote a review on the website, amazingly it never appeared there.