I made the mistake of now entering this website's name into internet search engines when looking for reviews and because of that I was totally scammed. The Gucci bag didn't resemble the real product at all, the smell was terrible and the 100% money back guarantee was a joke. When I called to return it "Sue" told me to just give it to a friend as a gift and she's send me $25.00 in "good faith". After no less than 20 email exchanges and weeks of going back and forth she still would not return the $283.00 I finally gave up and got $100 out of her.
Another reason not to use this website is they have given my email address out and I now receive 100s of spam emails a day now.
These people work out of a tiny, old office complex in San Francisco and also have a jewelry website that you should avoid. As I look for reviews about eluxurybrands.com now on the internet there are thousands of complaints. Do not be another victim of Sue and her scam of selling inferior merchandise.