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I ordered two expensive machines from them--an LG washer and dryer. When the washer came damaged, they did nothing to help me. Their customer service was indignant and their delivery horrible. They claim that I didn't report the damage (which could not be seen from the outside of the box) to them within 24 hours--which I had. Their "Best" was for me to pay to ship it back and restock it. Then they might consider giving me some money back. Insulting in every way.
Kim K.'s review of US-Appliance earned 2 Very Helpful votes
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Not recommended. You pay 140 for the visit. Then they don't fix it and schedule and appointment...
After 15 calls to Samsung, they gave me this company who called me & insisted warranty expired &...
