Have a been a long time customer of Indigo's. I ordered my daughters Christmas gift on line, a month before Christmas. The ordered was to be shipped to store. I called the store on December 19th because my order was suppose to arrived on the 17th, they couldn't find it. I called customer service on December 21st and they informed me that it was delivered to the store on the 9th; however the store staff failed to tell me this when I called. I had two options, order from Amazon or Indigo, I chose Indigo. All my orders from Amazon showed up. Lesson learned... never shopping at Indigo again. Christmas morning is going to be very disappointing for my daughter. The one thing that she asked for will not be there.