Kim J.

I have ordered two "special edition" boxes, and have had issues with shipping where they were returned to sender because GLOSSY BOX did not but an apartment number on the shipping details to the forwarder, so when they attempted to deliver and saw there was no "apartment number" the boxes were sent back to sender.

I have complained on their website about this on both occasions (last November, and recently this April) showing them that I personally filled out the address correctly on my order, THEY however, failed and didn't enter the full address. Both were gifts for family members. They NEVER advised how this happened or what the extent of their investigation was. Just offered to credit my money back and give me a $5 coupon for the inconvenience, so I will NEVER order from them again.