Kim H.

If I could leave a 0 stars I would. I asked one of there associates before ordering(on Friday) some Danner boots from them if I paid extra would I receive them on a particular date(Monday). They assured me no problem, I ordered paid the money, even paid extra for next day delivery. The Next day(Saturday) I noticed that I hadn't been notified of their shipping so I called to see the status of my order. The first call they hung up on me when I tried to give them my order number. The second time I was able to give them my order number to be told that after I paid and was assured of delivery(on Monday) that it wasn't going to be shipped until the day I was supposed to receive it(Monday). They were unapologetic in fact they could have cared less. They just wanted to refund me my money and move on to the next customer. I will NEVER DO BUSINESS WITH THEM AGAIN! I would use caution as the customer means nothing to them. Even after I asked them what I was supposed to do that I NEEDED those boots(for Tuesday) and counted on them. They could've cared less and came up with some lame excuse and wanting to move on to the next customer. BEWARE DOING BUSINESS WITH THEM! As they told me no problem you'll get them on Monday and then left me with nothing but a canceled order! NEVER AGAIN!