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Seems to severely limit the negative reviews posted on their site, assuming b/c doctors are the folks that pay them. Left a negative review of a dangerously irresponsible doctor who tried to convince me my medical issue was the result of past trauma or d3 deficiency and didn't even treat it. They somehow posted a 3 star rating to this and I attempted numerous times to contact them and they simply said over and over again that they do not allow edits to reviews but I could delete it. $#*!ty company, $#*!ty user experience, $#*!ty people.
Kim H.'s review of Zocdoc earned 4 Very Helpful votes
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Hi Kim,
We're so sorry to hear about your experience here. To clarify on reviews, we want to create a useful, representative, and reliable resource that you can depend on. That means we post positive reviews, negative reviews, and everything in between. There are instances in which a review may not be posted. You can see more details about our review policy here: https://support.zocdoc.com/patients/s/article/Review-policy Please let us know if there's anything else we can help with by giving us a call at (855) 962-3621.
In health,
Mary M.
Zocdoc Service Team