Kim H.

I bought my tickets in September 2016 for an event March 24,2017. I was very anxious at the amount of time it took to get my tickets delivered to me. Constantly asking for updates on the delivery of my tickets. Constantly being told that they would be delivered in time for the concert. They were very quick to answer my emails and I always got a live person when calling. Always telling me "your tickets have been confirmed and will be delivered by the day of the event". And they were. But IF had I had to travel to my event I might have not and therefore missing my event and my refund. I would say to SeatGeek that I think you should find a way to get possession of the tickets I purchased 6 months ago sooner than the day of the event and I would always use your service. Meanwhile, you should open a side business to teach other company's your great customer service model.