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Kim H.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping

Member since December 2016

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1 Review by Kim

Verified purchase
I ordered a product two months before I received it. I was showing 'in transit' for 4 weeks. When I made contact with NZ sale, every reply I got it was told we are investigating and I would hear back in 2-3 days. It took 3 weeks to get a proper answer. I wanted my money back but it was not granted. I was very disappointed and it has made me cautious about purchasing from NZ Sale again.
Customer S. – NZSale Rep
Good afternoon, Kim. Thank you for taking the time to provide this insight into your experience, especially as it sounds so out of the ordinary.

I was hoping that you would give me the opportunity to investigate this matter, see if I can discern what occurred while your order was in transit, and ensure that your feedback is directed properly. If you could kindly provide me with your order number, I should be able to begin this process. Many thanks.

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