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Kim E.'s Profile


Reviewer level: 2

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2 Reviews

1 Vote

1 Very Helpful

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1 First to Review

Member since: January 2017

2 Reviews by Kim

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My order for a jeep power wheels was processed and I received emails that it was being shipped. 2 weeks later it hadn't arrived. When I emailed the company they said it was out of stock and after 3 weeks they processed a refund. They never contacted me or informed me of the issue from the time of purchase to after me contacting them. Because Of this incident my daughter didn't get a birthday present on her birthday. This company cannot be contacted via phone, you can only email them and it takes over a day to get a response. This company provided unacceptable customer service and I will never shop on there site again.




I ordered a magic car jeep for my daughters birthday 15 days before the date I needed it. 18 days later I still have not received the item. My daughter did not get a present on her birthday because of this company. I paid for 5-10 day shipping and the company refused to refund that amount even though they didn't provide it. The company is not able to be reached by phone, only email so I've had to wait over a day for a response to every email I've sent. I am beyond displeased with TrendTimes and will never order from them again.

Kim Has Earned 1 Vote

Kim E.'s review of TrendTimes earned a Very Helpful vote
on 6/27/17

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