Kim D.

Disaster from start to finish. Given 8-9am slot they turned up at 11.30 am. The van was far too small and they took until 4pm trying to get everything in. They failed 2 large mirrors and a TV had to be left in a neighbours garage. The two guys pointed out that they had broken the glass in my nans display cabinet. I thought that's ok as they state fully insured. The van left Ramsgate at 4.pm. It was such an old wreck (see pic) it didn't even have a proper roof! They finally turned up in Worthing at 7.30pm. The promosed room to room service went out the window, our belongings were just dumped in the house and finall at 9pm we were in. After quite a fight they have now delivered our belongings that were left behind in the neighbours garage, However they have refused to pay for the repair of my glass cabinet because I don't have a before picture! The fact that the men admitted breaking it doesn't seem to count for anything. We have been treated unbelievably and they get away with it cos what can you do on moving day. Don't be fooled by the on line image, from what I can make out they just sub everything out and then that person subs it out again. Hence the rubbish service.