Hey Kim, We apologize again for the inconvenience that was caused to you due to this incident. While we understand you did have to initiate a chargeback for the original funds with your bank we worked with you and the hotel to ensure that his room would be there and that there would be no additional cost for the booking. We hope you enjoy your stay. Best -- Hotelpower customer service team.
kim Has Earned 1 Vote
Kim C.'s review of Hotel Power earned a Very Helpful vote
Hey Kim, We apologize again for the inconvenience that was caused to you due to this incident. While we understand you did have to initiate a chargeback for the original funds with your bank we worked with you and the hotel to ensure that his room would be there and that there would be no additional cost for the booking. We hope you enjoy your stay. Best -- Hotelpower customer service team.