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Kimberly W.

Contributor Level

Total Points
84

1 Review by Kimberly

  • RueLaLa

11/19/16

I ordered an item from this company and paid through pay pal. This was my first order and I wanted it shipped to my post office box. Instead of them emailing me to tell me to contact them within a specific time frame or my order will be cancelled, they emailed me telling me my order was cancelled. They decided to cancel my order without telling me what the problem was. When I mentioned this to them the customer service representative said there was a technical error because they could not edit my address to change it, however, they did not have an alternate address to change it to. The error was not with technology it was with their customer service. I decided not to purchase the item from them.

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Kimberly W.'s review of RueLaLa earned 4 Very Helpful votes

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