I am a first time buyer at WishTrend~
I bought a box bundle deal advertised by one of my favorite Youtubers. I didn't receive the package for 2 weeks, so I emailed customer service about it and they got back to me the next day. They shipped out my order the same day, they responded to my email-my package came 2 days later.
Everything was intact, nothing was missing. Wishtrend included more freebie samples! I'm not sure why there are so many bad reviews..but surely their customer service has changed for the better.
Their products aren't really sold on other websites that I am familiar with, and they often have sales, discounts or box bundles. So, it's best to buy when there's a sale since the products are $$$.