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1 Review by Kimberly




I ordered a cat condo and received one that was used and had been returned. The box was beat up and still had the prior persons information for the return in the box as well as their shipping label on it. The item was dirty and full of cat hair! I couldn't get that box out of my house fast enough. I called and was told I couldn't get a refund or a replacement item for at least 2 weeks. I have to ship this item back (no problem here with that) once received and verification confirmed they will send another one and/or refund me within 10 days???? Ridiculous I shouldn't have to wait for anything they sent this nasty thing to me they should do whatever to make it right that doesn't involve me waiting 2 weeks for a replacement!

Tip for consumers: Don't waste your time or money ordering!


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