For Business
Write a Review For Business Write a Review
Thumbnail of user kimberlyp424

Kimberly P.

Contributor Level

Total Points
86
0
1

1 Review by Kimberly

Kate Spade

  • Kate Spade

“Poor Customer Service”
8/15/20

I placed an order online with both a 10% off code and a gift card. The site failed and only took the 10% off and did not apply my gift card. I tried to contact customer service within a minute of this site error and there was nothing they could do. They advised me to return the item and use the gift card another time? They had no way to go into the system and apply the gift card. Seems fishy. I no longer will be a Kate Spade customer. Seems like they prefer customers to work harder than them and that is not a company I will support. I will be spreading the word about this.

  • Comments (0)
  • 32.5K Views
Helpful  (6)
Thank you

Kimberly Has Earned 6 Votes

Kimberly P.'s review of Kate Spade earned 6 Very Helpful votes

Kimberly hasn’t received any thanks yous.

Kimberly doesn’t have any fans yet.

Kimberly isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user josiekeene00
Josie K. reviewed Kate Spade
3/20/24

I love their stuff but the clasps on almost everything suck. I was gifted a bracelet where you...

Thumbnail of user sherryw674
Sherry W. reviewed Kate Spade
2/23/24

Order no zup04379402, bought this 68.00 necklace for my granddaughter for Christmas and the 2 nd...