I am horrified at the quality of the products and the customer service of these people. They hang up on you repeatedly. Please note that the wash once will apply to this group... meaning once you wash it, it will fall apart. I tried to return an item outside of their policy even though they lost the order and I did not receive it in time for my trip, and they would not accept the return by the time I was going to use it again. One way return policy even though all the items are still selling on their site. Their sizes are out of wack, and the quality sucks. Spend your money elsewhere folks.