Why isn't zero stars an option... or negative stars? We NEED a negative stars system for this experience! I agree with the other posts from this site. Tarusoft.com appears to be a scam. I ordered a booster seat and payed through PayPal in early October. After a few weeks of waiting for the item I sent an undeliverable email to their fake customer service address. I also emailed the email address registered with PayPal with no response. I left three voicemails on their customer service number that were not returned over a period of two weeks. I finally filed a dispute with PayPal. I'm disappointed that PayPal hasn't stopped servicing this "company" with so many complaints. I guess the recipients of the money are earning interest on our money while they wait out the PayPal grievance process. And meanwhile... I don't have the booster seat I need to keep my child safe while I wait and hope that PayPal will refund my money. Disappointing.