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Kimberly J.

Depoe Bay

Contributor Level

Total Points
81

1 Review by Kimberly

  • CB Reptile

5/6/21

This company is fraudulent and has no customer service, they do not value their clients, nor do they honor their agreements. When an individual purchases something and has financial proof they have purchased the item it is 100% unethical and illegal not to follow through on a purchase. There is nothing on their website that states a pending charge is not a payment and full payment must be processed prior to the orders completion.
You took my money, stated the transaction failed (on your end) even though it went through on the banks end and refused to assist me as a customer on how to make it right. Your company should be ashamed and after reading the comments on the BBB (Better Business Bureau) I am embarrassed to state I fell for your scam! I will be posting this information on every source possible to ensure others do not fall for it as well and contacting my bank about your fraudulent charge.

Tip for consumers:
Read the information on the BBB prior to thinking of ordering through this company

Products used:
This company is fraudulent and has no customer service, they do not value their clients, nor do they honor their agreements. When an individual purchases something and has financial proof they have purchased the item it is 100% unethical and illegal not to follow through on a purchase. There is nothing on their website that states a pending charge is not a payment and full payment must be processed prior to the orders completion.
You took my money, stated the transaction failed (on your end) even though it went through on the banks end and refused to assist me as a customer on how to make it right. Your company should be ashamed and after reading the comments on the BBB (Better Business Bureau) I am embarrassed to state I fell for your scam! I will be posting this information on every source possible to ensure others do not fall for it as well and contacting my bank about your fraudulent charge.

Service
Value
Shipping
Returns
Quality

Kimberly Has Earned 1 Vote

Kimberly J.'s review of CB Reptile earned a Very Helpful vote

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