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Kimberly J.

Contributor Level

Total Points
87

1 Review by Kimberly

  • Zazzle

11/30/15

I ordered a T-Shirt for my boyfriend for Christmas, its something he has always been looking for and I finally found it! I was ecstatic about the find! After waiting a few days for money to be transferred to my PayPal account I ordered the T-Shirt on the 19th, I went to check on the order status today to see that the order had been cancelled and I didn't receive an email or any sort of acknowledgment that it had been cancelled! This is my first time ordering online in forever and I was completely disappointed! If this issue is not resolved my rating will stay at the 1 Star!

UPDATE: A Representative from Zazzle called my personally to apologize for everything that had happened. He offered me a free $10 off code for my next purchase, when I received the email for my code it was not for $10 but for 30% off, it was nice to have someone actually contact me and apologize. I did finally after having to remake my order receive my package, shirt is not the greatest quality by any means but I was impressed to see how well the picture on the shirt turned out.

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Zazzle S. – Zazzle Rep

We apologize for any frustrations and appreciate your feedback. We will have a member of our CS team contact you via e-mail. Thank you!

Kimberly Has Earned 7 Votes

Kimberly J.'s review of Zazzle earned 7 Very Helpful votes

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