Do not use this vendor. I ordered shoes in Feb 2020. Received a notice in May 2020 of shipment. Received the item 7/24/2020! Then the item was such poor quality. The sandal straps were not tight, the heel did not fit. I requested a refund. It is NOT a size problem, but quality. The material is plastic. They pushed back to send pictures which I did. They said "Sorry to hear that you are experiencing the size problem.
Actually our size standard cannot be the same as yours since our customers are worldwide. So we
Offer size chart for every single item on the item page as customers' reference.
Can we exchange a new size or other items?
Or is it possible you keep the item, we can offer $ 8 as discount?
As if you only return for refund, you need to bear the shipping cost, it is not worthy to you"